1 hour ticket response
Quick support is our highest responsibility and that’s why we have a team of expert support engineers who will be happy to offer a rapid answer to any question that you could possibly have. Just post your tech support ticket from the Website Control Panel and we will get back to you within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute client support ticket response time.
A Premium Help Desk Service
We’ve got a team of web hosting support technicians who will be happy to reply to all your queries every time you need assistance. Most of our client support team members have several years of experience in the shared hosting realm, which means that you can always rely on prompt and adequate answers to your queries.
A User–Friendly Help Center
In the Website Control Panel you’ll find an intuitive Help section where you can find quick hints on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. section, find more suggestions in the web hosting account administration articles or watch the how–to video tutorials.