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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will show up. It contains detailed information about all the operations that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of instructional videos describing how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by actual persons and offers real solutions. We constantly update our Frequently Asked Questions section with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can get in touch with our fantastic team of technical support engineers available 24-7-365 and eager to help you with any question. Each support ticket you open will be replied to within 1 hour (the average response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278024

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com